![]() ![]() This type of experience makes them think twice about purchasing from TurboSquid in the future. If customers have to contact support to re-convert an improperly exported model, the customers have to wait longer and sometimes miss their deadlines. ![]() If you convert your model to a standard format before exporting, it will be easier for customers to adjust materials and add lighting.Ĭustomers purchase from TurboSquid because they are on a tight deadline and need something right away. Also, the texture paths on the VRay export will be erased. If you export a model with VRay materials attached, it will cause the materials to default to the color gray when importing the model into another program. Many artists use VRay materials and don’t convert their models into a standard format before exporting into one of the exchange formats. When exporting these exchange formats, there are a few things that you should address. In Product Support, we have noticed that there are frequent issues with artists’ exchange formats (FBX, OBJ.
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